December 5, 2012
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People like to say that they’re in the “relationship business,” and to be honest, many of us are. But maybe our connections with our clients and potential clients are better described as belonging to a “relationship economy”—a system that needs to work two ways, with equal give and [...]
December 4, 2012
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Every single one of us—professionals, teachers, students, administrators, executives, assistants—faces the need to get more done in less time. The world’s moving at a faster pace, and everything is becoming increasingly hectic. It oftentimes feels like time slips away from us and doesn’t offer any reward in turn. [...]
Being a global trends speaker and futurist by day, it's hard not to note the vast number of new technology trends that promise to impact the business and consumer worlds in 2013. Every industry from communications, education and customer service to finance, medical and health care promises to [...]
December 3, 2012
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It’s important for companies to pinpoint and identify exactly who their customers are. After all, today the term 'customer' doesn't simply refer to ladies and gentlemen that buy a product and vanish into the night—it also speaks to people we interact with on every level, including our co-workers, [...]
December 3, 2012
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As one of today's most-quoted diversity speakers, it's hard to underscore enough the importance in business and leadership of building teams wherein different ages, backgrounds, cultures, genders and skill sets are represented. Not only is it the right thing to do: It's also the most innovative and intelligent, [...]
December 1, 2012
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Topping the list of new finance industry innovations coming in 2013, crowdfunding promises to revolutionize everything by democratizing investment. Things only get more interesting from here, as - despite the success of sites like Kickstarter, RocketHub and IndieGogo - a tidal wave of new equity-based solutions prepare to [...]
December 1, 2012
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Traveling the country as a college speaker, the most common question students approach us with is as follows: How can I get my dream job, and transform my passion into a career? While the answer isn't simple, the video below may provide some vital insights. The short answer: [...]
November 29, 2012
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From Apple to Facebook and Google, technology titans have quickly become the darlings of the modern business world. But like scrappy young startups such as Flipboard and Pinterest, their success isn't solely rooted in online innovations and cutting-edge electronic advancements. It's also founded in basic management, marketing and [...]
November 27, 2012
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Online video consumption continues to explode in popularity, with over 181 million users having viewed nearly 37 billion clips in April 2012, according to comScore. Alone, the top five distribution channels, such as YouTube, Facebook, and Yahoo!'s and Microsoft's respective networks can provide a powerful platform for branding [...]
November 25, 2008
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Every company, no matter the size, relies on the support and goodwill of its customers to survive in today’s market – doubly so in an online world, where hundreds of competitors are literally just a click away. But the harsh reality is that some are better than others [...]