Healthcare
More touchscreen and mobile devices, including cutting-edge solutions such as smartphones, tablets and hybrid or ultrabook laptops, are connected to the Internet than ever before. According to Harbor Research, in fact, there are now nearly 7 billion connected devices on the planet – almost as many gadgets as [...]
Having satisfied customers is an admirable goal. However, having customers who love your brand so much they not only keep coming back, but feel so passionate about it that they feel compelled to share its promise with others, is a more fulfilling and potentially rewarding one. As Ken [...]
January 25, 2013
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Online influencers are probably the most important component in the Internet marketing and promotion value chain. The challenge is to identify and connect with the right kind of authorities that can have a major impact on promoting a website, blog, business, brand, or individual. According to a Forrester [...]
January 24, 2013
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If you’re planning a corporate meeting or special event for your company, your choice of professional keynote speaker to kick off the itinerary can be every bit as important as the venue, theme and timing for the occasion. While not every conference may call for the services of [...]
New trends and developments continue to rock every sector of the corporate business world, but none so much as the high-tech and consumer electronics industry. As strategic innovation speakers and consultants, we had the chance to observe just how much, and how rapidly, the field was changing firsthand [...]
Technology and innovation continue to advance at a blistering pace, bringing promising new developments in every field for 2013, 2014 and the foreseeable future. While this presents a challenge for many organizations looking to drive positive change management in an era of constant flux, it’s one we remain [...]
December 6, 2012
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We talk a lot about customer service. In fact, if you look at customer service closely, you’ll find that customer service is inevitably tied to every action we perform in the professional world. The old definition of “customer” doesn’t cut it anymore. No longer are customers merely clients [...]
December 6, 2012
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Everybody makes mistakes, even seemingly infallible business behemoths. The problem is, when said industry goliaths trip, the ground shakes for miles around. It’s not that mistakes and failure are things to be feared—in fact, if it happens in measured amounts, failure can be an important stepping stone to [...]
December 5, 2012
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As both entrepreneur and management consultant, it’s consoling to see that many modern professionals are resourceful and capable individuals able to move mountains, even while operating under tight resources and extreme constraints. But at the same time, it’s also curious to note that one common error – easily [...]
December 5, 2012
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Success can be elusive, but it’s not impossible to grab. After all, there are many roads to follow, and there’s no single ingredient list that will get you there without a hitch. But with that in mind, success stories still share some common traits. It pays to mind [...]
