Sales
Even your best salesmanship, customer service, friendly attitude and attention to detail will not have every customer coming back to you. There will be incidents where a customer is dissatisfied and no longer makes purchases. However, they may not be gone forever. In fact, sometimes a customer who [...]
Online influencers consist of the industry lovers, brand believers and avid followers of your business’ products and services. They can easily be detected through their interaction with your brand’s content via comments, links and shares. Because they value what you’re selling, acknowledge you as a credible source of [...]
Crowd funding and crowdsourcing are among today’s most popular topics with finance, corporate and consumer audiences looking to raise funds for new businesses, startups and projects, whether as non-profits or for-profit ventures. As one of today’s best-known crowdfunding speakers and experts, and the author of The Crowdfunding Bible, [...]
Having satisfied customers is an admirable goal. However, having customers who love your brand so much they not only keep coming back, but feel so passionate about it that they feel compelled to share its promise with others, is a more fulfilling and potentially rewarding one. As Ken [...]
Personal branding is one of the most important actions a businessperson can perform. These days, you’re either essential or you’re ordinary, and ordinary people tend to fade away—or out. If you don’t want to crumble into irrelevancy, make sure to invest in yourself and brand yourself. Stand out, [...]
Whether you’re trying to pitch a product or yourself as a person, selling is never easy. (On the latter point, just ask anyone who has to negotiate daily with a toddler in hopes of getting them to eat their vegetables.) But by mastering the art of the sale, [...]
Earlier in the year, our futurist experts took a closer look at key innovation and technology trends for 2013 amongst connected devices, and specifically explored the future of connected devices and digital entertainment with NPR. As part of our recent series on the future of high-tech entertainment, cloud [...]
January 25, 2013
Posted in
Business,
Customer Service,
Featured,
Healthcare,
Leadership,
Management,
Marketing,
Sales,
Social Media,
Technology
Online influencers are probably the most important component in the Internet marketing and promotion value chain. The challenge is to identify and connect with the right kind of authorities that can have a major impact on promoting a website, blog, business, brand, or individual. According to a Forrester [...]
January 24, 2013
Posted in
Business,
Customer Service,
Education,
Featured,
Healthcare,
Leadership,
Management,
Marketing,
Sales,
Social Media,
Technology
If you’re planning a corporate meeting or special event for your company, your choice of professional keynote speaker to kick off the itinerary can be every bit as important as the venue, theme and timing for the occasion. While not every conference may call for the services of [...]
As any veteran CEO, manager and entrepreneur knows, there are many business lessons to be learned—and many of them can only be learned the hard way. While we’d all love to experience instant success, we learn so much more when we mess up, pick ourselves off the ground, [...]
